Craftycorner Garage Door & Gate Technician
Effective Date: 06 June 2025

 

1. Services Provided

Craftycorner Garage Door & Gate Technician offers professional services including:

• Supply and installation of garage door and gate motors

• Repair and maintenance of garage doors, gates, and openers

• Installation of solar-powered systems and WiFi automation

• Supply and fitting of safety beams, batteries, and accessories

All services are subject to availability and may require an initial on-site assessment or quote confirmation before scheduling.

​

2. Quotes and Pricing

• All quotes issued by Craftycorner are valid for 14 calendar days, unless otherwise specified.

• Prices are in NZD and may include or exclude GST.

• Quotes cover only the described work and listed materials; additional requests outside the agreed scope will be charged separately.

• Unexpected costs such as structural repairs, electrical modifications, or product substitutions may result in adjusted pricing upon client approval.​

 

3. Payment Terms

• Invoices are due within 7 calendar days from the date of issue unless otherwise agreed in writing.

• Deposits:

  • A 50% deposit is required before work begins for quotes over $1000 NZD.

  • No materials will be ordered and no appointments secured until deposit is received.

• Scheduled Payments:

  • For jobs over $1000 NZD, clients may request a payment plan agreed in writing or via the Henry platform.

• Accepted Payment Methods: Bank transfer, EFTPOS, cash, automatic online payments.

• Late Payments: A 2% monthly interest fee applies to overdue balances; accounts overdue by more than 30 days may be referred to debt collection, with recovery costs added.

• Deposits are non-refundable once materials are purchased or work is scheduled.​

 

4. Warranties

• All products are covered by the manufacturer’s warranty (typically 1–5 years).

• Craftycorner provides a 12-month workmanship guarantee.

• Warranties are void if products are misused, altered, tampered with, poorly maintained, or interfered with by unauthorized persons.

• Supply-Only Sales / Customer Installation:

  • If products are supplied for self-installation or installation by a third party, Craftycorner is not responsible for damage, malfunction, or reduced lifespan caused by incorrect installation.

  • Manufacturer warranties may be void if products are installed incorrectly.​

 

5. Refunds & Returns

• Change of Mind: Refunds are not provided for change-of-mind purchases once products are ordered or work scheduled.

• Products: Refunds or replacements are only provided for faulty products that cannot be repaired or replaced under warranty. Products must be returned in original condition where applicable.

• Services: Service fees are non-refundable once work is completed. Dissatisfaction will be addressed through adjustments under the workmanship guarantee.

• Compliance: All refunds and returns are handled in accordance with the Consumer Guarantees Act 1993 (NZ) and the Fair Trading Act 1986 (NZ).​

 

6. Cancellations and Rescheduling

• Clients must notify Craftycorner at least 24 hours in advance.

• Emergency or after-hours call-outs may incur additional fees.

• Craftycorner reserves the right to reschedule due to weather, safety concerns, or part availability.

• ​

7. Limitation of Liability

Craftycorner is not liable for:

• Indirect or consequential losses

• Delays caused by suppliers, shipping, or force majeure events

• Damage caused by third parties, misuse, pre-existing door conditions, or self-installation​

 

8. Ownership of Goods

• All goods remain the property of Craftycorner until full payment is received.

• Craftycorner may retrieve unpaid goods in accordance with NZ consumer law.​

 

9. Access and Safety

• Clients must provide safe, unobstructed access to the worksite.

• All hazards, including pets, dangerous materials, or unstable structures, must be disclosed in advance.​

 

10. Pre-existing Door & System Disclaimer

• Clients are responsible for disclosing the condition of their existing garage/tilt doors or gates.

• Craftycorner may advise when an existing setup could affect the lifespan or performance of new products.

• If the client proceeds after receiving this advice, Craftycorner is not responsible for future faults caused by the existing setup.​

 

11. Service Area

• Craftycorner primarily services Christchurch and surrounding areas.

• Clients outside this region may be subject to additional travel charges or may be referred elsewhere.

 

12. Privacy Policy

• All client information is collected and stored in accordance with the NZ Privacy Act 2020.

• Information is used solely to deliver services, provide support, and manage invoices.

• We do not share personal data with third parties without your consent.

 

13. Governing Law

• These terms are governed by the laws of New Zealand.

• Any disputes shall be resolved according to NZ legal procedures.

 

Acknowledgement & Agreement

By signing below or accepting the official quote via the Henry platform, the client confirms they have read, understood, and agreed to these Terms & Conditions.

​

📧 craftycornernz@gmail.com | 📱 +64 27 338 6548

​